Our Radon Warranty

 

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Cook’s Radon (hereinafter CR) warranties the fan and components against defects for a period of five (5) years from date of installation. So long as the fan and components are operating as designed, CR warrants that an average of radon gas levels from soil gas based on measurements from an alpha track device deployed for a minimum of ninety-one(91) at least one(1) time every one(1) year by a National Environmental Health Association(hereinafter “NEHA) certified testing company and paid for by Customer, which is deployed in accordance with the current EPA protocols applicable to the measurement being conduction, shall be below the Compliance level on the proposal. Should the result of any measurement be in excess of the Compliance Level, and all phases of work completed, CR will perform necessary repairs to the system with warranty recompliance determined by use of short-term measurements. CR reserves the right to conduct its own measurement before additional work is conducted under the provisions contained herein.

This warranty does not cover any system that has been damaged or whose performance has been compromised by natural hazards, including but not limited to geological changes, or any modification, alterations, additions or mistreatment This warranty does not cover foundation areas of structures not specified herein. Customer is responsible for the cost of diagnosing and repairing cracks or other faults that did not exist or were not observable at time of Mitigation

It does not guarantee reduction of radon concentrations that may arise due to the entry of radon from building materials and/or water supplies to the home or the presence of rock specimens that the customer may bring into the home

This warranty is made specifically to Customer; however, this warranty is transferable to subsequent owners of the Property. Transfer of this warranty may be executed by notifying CR of new owner information. CR does not charge a warranty transfer processing fee.

In order to maintain the reduction provisions of this warranty, customer shall be responsible for providing a copy of the results from each warranty compliance test conducted on or before expiration of current compliance period. Each one (1) year compliance period is calculated from the first day of the month following the original installation date. Failure to provide warranty compliance measurement results as outlined herein shall render the reduction provisions of this warranty null and void.

Cook’s Radon shall make available an optional extended warranty to ensure installed system is maintained properly and continues to function as designed. In addition to conducting an annual inspection and performing general maintenance, the optional extended warranty shall include the warranty compliance testing necessary to maintain the warranted reduction provisions.

 

Call  (770) 652-1101

Cook’s Radon – Our Radon Warranty is the Best in the Business
We’ll Keep Your Home and Family Safe

Serving North Metro Atlanta

Alpharetta Atlanta Cumming
Buford Suwanee Johns Creek
Duluth Norcross Chamblee
Sandy Springs Dunwoody
Roswell Marietta Woodstock
Holly Springs Milton
A Kes (AKes)
A Kes (AKes)

5 out of 5 stars

posted 2 weeks ago

Our installation by Cook’s installers Eli and Mike was excellent. They were professional and discussed options with us to determine the best place for placement of the system to be both the most efficient and the best pipe placement on the outside of the house. Both were very professional and very friendly guys and their work is neat, clean, and efficient. Blake was spot-on in his original assessment, the job was quoted, and there was no wavering by the company or any attempts to add unnecessary products. Monique did a great job of coordinating the job from start to finish. Thanks to the Cook’s team for a timely response and a great job.

Michael Sanders
Michael Sanders

5 out of 5 stars

posted 1 month ago

Great job overall on installing 2 radon systems and encapsulating my basement. They explained what they were doing, why and answered my (many) questions every step of the way. My old house has weird construction and tight spaces that was obviously tedious, but they got the job done. I was very surprised they didn’t up-charge me for the extra day it took to complete the work! Radon dropped from 10.1 to 0.04 so it definitely worked. My only complaint is that there was zero effect on the high humidity in the house, which I’d made clear was as important as lowering the radon levels.

Betty Hays
Betty Hays

5 out of 5 stars

posted 3 months ago

After calling and having 4 estimates completed for a radon mitigation system, it was quite clear the top choice was going to be Cooks. From the first call speaking with Monique, the bar was set for other competitors. Monique answered all questions, fully explaining the process and the crew that came out led by Eli were extremely knowledgeable, courteous and cleaned up 100%. My house was built on a crawlspace and my starting radon number was 6.7 pCi/L above the safe level of 4.0. Once the system was installed and another radon test was preformed, my level dropped to a very safe 0.7 pCi/L. I am so glad I called Cooks as part of my starting point for all estimates, I have not been disappointed at all. The communication was what I expected both from Monique and the install team. They are not the highest or the lowest in cost but I feel like they are the best and highly recommend them.

Jeremy W
Jeremy W

5 out of 5 stars

posted 7 months ago

Needed a mitigation system installed and they were absolutely fantastic to work with. Cook’s came out on time and worked diligently to install the system (took about 5 hours total). They were great at explaining to me step by step what they were doing and even let me check parts of the system during the install. They made sure I understand how the system works and how to make sure it’s continuing to work down the road. After the install they gave me a follow up radon test to use to verify the radon levels are down. I’ll be recommending them to anyone I know who needs radon management.

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